-Now it doesnt show up and i think i have a trojan virus. i tried downloading a anti virus but it keeps asking "choose the program you want to use to open this file" so i click on internet explorer and it goes back like i never clicked on it at all so now im stuck with a virus and can not download anything. Any one know how to fix it?The following directions are to be performed from when your computer is off.
1. Press the power button on your computer.
2. Immediately after the computer is on, repeatedly press F12, until you are in the Boot Menu.
2a. If the computer boots as normal, turn off the computer, and repeat steps 1-2, replacing the action of pressing F12 with pressing another F-key. You can also attempt using ESC.
3. Either way, you should be in the Boot Menu. Press the button next to your primary CD-ROM.
4. Place an operating system installation disk on the CD-ROM tray.
5. Press the button next to your primary CD-ROM.
6. Use the arrow keys to select the option for booting from your CD-ROM.
7. Press Enter.
8. Press a key.
9. Follow the directions to install the operating system.
You have a VIRUS!
Print these fast, STALKERS are FALSELY removing my GENUINE answers to Yahoo!
To combat this threat, please follow these instructions:
Turn the computer on, and boot into safe mode.
This is usually performed by depressing the F8 or F10 key during the boot-up process.
This is not a mandatory operation, but does provide extra protection while proceeding.
At the logon screen, log on to the computer.
Once you are at the desktop, go to the control panel.
** Here鈥檚 the trick! **
Create a new user account with administrator privileges.
Download, install, update and run Anti-virus software and Anti-malware scanner, if available.
*** See links below for trial and free software to help combat this threat ***
After threat(s) are discovered, remove with pertinent software(s).
Utilize Windows Explorer or My Computer to access personal folder(s) & file(s).
Move these folder(s) & file(s) to a safe location. Example(s)鈥? Memory stick, external storage device.
*** Warning, this procedure will remove ALL files for that user. ***
Once this procedure is completed, delete the old user account in control panel.
Re-boot the computer.
Log on to the computer using the new user account again.
Re-create the old user account, if desired.
FINISHED!
Congratulations, you have just combated a viral threat and won!
go to the program directory and find the IE folder. Open it and double click on the .exe file. If IE opens up you have malware on your computer and this has changed you file associations and has altered the Windows Registry file. If you can't find the one for IE find another folder and try that one.
download malwarebytes. its a free anti virus and scanner. http://www.malwarebytes.org/ if you can't go to the web site cause it blocks IE hold down ctrl + alt + delete and release open task manager and end the processes that it might be. it could be like fakescanner.exe thats just a example. then go to IE and get http://www.malwarebytes.org/ install it and have it scan.
If you are having issues even opening your browser you have an option of trying a different browser. If you can't download ANYTHING at all then I recommend putting one of the following virus protectors onto a flash drive or junk drive and install it.
Microsoft Security Essentials (free)
http://www.microsoft.com/en-us/security_essentials/default.aspx
Avast Free
http://www.avast.com/free-antivirus-download
Avira Free
http://www.avira.com/en/avira-free-antivirus
Viruses are very harmful rouge programs that are put on a person's computer. It cna be added just by going on a website that is unsafe. Contrary to common belief, you don't have to dowloand anything to get a virus. You just have to download a cookie or cache from the site. Viruses can cause permanent damage to your home computer. They can also take vital information and passwords from your computer. The worst viruses will take money from virtual banknig programs. They will also take credit cards information from your virtual banking accounts or orders from websites. When a virus is on your computer, you are going to be scared the first time. Really, it is never your fault. You have no proof that you got a virus from a certain website. Even if you know, you did not want it on your computer. You want to delete the virus within 2 hours of getting it on your home computer. below will be virus removal information.
Fixing Registry Problems Fixing registry problems.
To Repair problems that viruses may have left behind, you want to copy and paste the code below into Notepad ad save it as Fix.REG.
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Microsoft\鈥?
[HKEY_CURRENT_USER\Software\Microsoft\鈥?
[HKEY_CURRENT_USER\Software\Microsoft\鈥?
"exefile"=hex(0):
Double click it and it should fix some problems.
SAVE ALL IMPORTANT DATA BEFORE USING THAT METHOD. THAT INCLUDE DOCUMENTS, PICTURES, VIDEOS, PROGRAMS, GAMES.
Virus Removal When removing viruses, be careful. This may sound funny, but some viruses get stronger as you try to delete them. I know, it sounds weird, but it is true.
Here are a few tips for virus removal:
1. If you don't feel comfortable, take your computer into Best buy or your local computer repair shop.
2. Always have a second option. Never assume your computer is just broken. You can always fix it.
3. Never underestimate a virus. Don't assume that you can just let your computer sit there while a virus in on it. You need to take immediate action to defend your system.
4. Never use the System Restore option. The virus can attach itself to your restore points, making your attempts useless.
How to remove:
Save any pictures, Documents, Videos, Games, Or any important saved data.
You may have to go to Best buy or Staples to buy back up CDs or DVDs. If you have too much data, think about investing in a External Hard drive. These are expensive, but useful for backing up data.
First, I will tell you how to fix the most common side-effects with viruses/malware.
One of the worst side effects is missing icons. Adware viruses commonly hide the icons on your computer to make it seems as if you have a virus. Therefor you buy their fake anti virus program.
How to restore icons/folders:
Step 1: Go to the Windows Control Panel
Step 2: Go to "Folder Options" and you will see a tab that says "View" Click on it.
Step 3: In the view tab, you should see something that says "Show Hidden Files and Folders". Doing this will restore all icons, photos, videos, documents, etc... to your computer. If you still do not see them, seek a computer professional. (Mike S.)
Complete virus removal and cleansing:
Step 1: Start your computer in "Safe Mode with networking" By doing this you are starting the computer with only core drivers and necessary data to run Windows. The virus should not pop up. To get into Safe mode, Turn your PC off and tap F8 while it is booting up.
Step 2: Download one or 2 of the following programs.
I would suggest you use both SPYBOT S&D and Microsoft security essentials. You need a real-time scanner and a prompted scanner
List of free safe antivirus/Malware software:
1. SPY BOT S&D: http://www.safer-networking.org/en/index鈥?/a>
2. Superantispyware: http://www.superantispyware.com/
3. Malwarebytes: http://www.malwarebytes.org/
4. Microsoft security essentials: http://www.microsoft.com/en-us/security_鈥?/a>
5. Microsoft Security essential standalone sweeper: http://connect.microsoft.com/systemsweep鈥?/a>
Step 3: Run a virus scan with the anti-virus or Malware Remover. This will take anywhere from 10 minutes to a few hours. It is all worth it at the end.
Step 4: If it detects viruses, remove the ones it tells you you have. You will have to restart your computer at this point.
If worse comes to worse:
You have three options when all else fails...
1. Buy a new computer
2. Reinstall Windows
3. Have it fixed by a professional
I will teach you how to do option 2.
Option 2 is the last option. Please, Back up all important data before reinstall windows.
Safe way to reinstall windows:
How to install Windows Xp:
http://www.youtube.com/watch?v=Wf2Ffm33D鈥?/a>
How to install Windows 7:
http://www.youtube.com/watch?v=XM_DRbxDl鈥?/a>
How to install Windows vista:
http://www.youtube.com/watch?v=puY4vRhAK鈥?/a>
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