-They are sending ads to all my email contacts, using my name as an endorser of Viagra and other sexual enhancing drugs, of which I know nothing about. I don't want anyone sending emails from my address! What can I do to fix this?There are two possibilities here.
1. The spam industry has somehow "acquired" your password and is using it to send junk mail by accessing your provider's e-mail servers using your password.
The solution.....change your e-mail password to a strong one of at least 10 characters...use both upper and lower case letters and throw in some numerals and punctuation marks too. Do NOT use this password for anything else, like Facebook...especially Facebook!!
2. Your computer has become infected by an e-mail worm and has turned your own computer into an illicit e-mail server.
The solution...perform a full system scan with both your anti-virus and anti-spyware softwares. Quarantine whatever they find.
>>>>> Try #1 first <<<<<Not hacked! Your computer is infected with malware
QUOTE:
鈥淐omputers in a botnet, called nodes or zombies, are often ordinary computers sitting on desktops in homes and offices around the world. Typically, computers become nodes in a botnet when attackers illicitly install malware that secretly connects the computers to the botnet and they perform tasks such as sending spam, hosting or distributing malware or other illegal files, or attacking other computers. Attackers usually install bots by exploiting vulnerabilities in software or by using social engineering tactics to trick users into installing the malware. Users are often unaware that their computers are being used for malicious purposes.鈥?br>
http://www.microsoft.com/security/sir/st鈥?/a>
Basic Malware Removal Guide
http://vmsar.wordpress.com/basic-malware鈥?/a>
Or, change your email address and send the new email address to those in your address book
your computer is infected
change your password
http://strongpasswordgenerator.com
write mail to support
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